Agile | LeAN | KANBAN | COACH Manager | LEADER CONSULTANT

  • Acted as a IT consultant to ITG and Afterpay Touch Group
  • Kanban Management Professional (KMP) Certified Scrum Master (CSM) PMP 2004-2014
  • Over 1000 connections on LinkedIn
  • Have BSc (Hons) and several diplomas
  • Internet, Windows, UNIX, Browsers, Android, Automated trading software, Flash memory, Embedded C
  • Power User of Atlassian Jira and Confluence
  • Received several promotions from Senior Software Engineer to Head of Technology when working for ITG
  • Endorsed by co-workers, senior managers and clients on LinkedIn
  • Have had direct reports in several organizations

Summary

John Carey
Enabling teams to deliver maximum business value
I am a highly motivated Agile and Lean Coach, Manager, Leader and Consultant with many years of experience successfully implementing major technology projects in large and complex environments.

Experienced in Agile and Lean principles and techniques such as Kanban and Scrum. I remain current in these fields by primarily being a practitioner and helping my team improve as well as attending relevant meetups, conference, courses and being well read.

I am also an Agnostic Agile Practitioner, I adapt and tailor agility to and for my customer, even if this means improving upon or tailoring any given framework to the degree that will benefit my customer. My customer may be the company that I work for, the client (and/or) end client that is receiving my services, or even other agile practitioners with whom I am working.

Also experienced in traditional project management as described by the Project Management Book of Knowledge (PMBOK).

WHAT MAKES ME DIFFERENT
  • Resilient & Agile - able to overcome difficult obstacles by being mentally tough and agile to achieve the end goal
  • Problem Solver - able to work with others to solve technical or business challenges
  • People & Task Focused - care about people and their needs while getting the job done
  • Understand Complexity - have worked on complex systems and products in large complex organizations

Timeline

  1. -
    eServices Release Train Engineer, Afterpay Touch Group

    Support the eServices Program and Product Manager by leading and coaching the development team including Platform Support to develop and deploy regular value adding updates to the platform.

    Achievements
    - Acted as Program Manager during critical phase of major product improvement for 6 weeks while the incumbent was on leave and received positive feedback
    - With the Program Manager made significant improvements to the team’s software delivery process including implementing new release train process
    - With the Program Manager have introduced an embedded DevOps engineer into the team with the goal of moving the team to best practice development release pipeline
    - Provided out of hours Severity 1 incident support including managing eServices most significant Australian client during major Telco outages
    - Took over the management of Australian projects and clients in July 2018
    - Developed and Presented “Kanban in 30 minutes” to company-wide Lunch and Lean. Extremely well received and inspired another team to introduce a Kanban board within days of the talk
    - Coached the eServices and Health Service Desk team, leading to better service and greater customer satisfaction which exceeded my manager's expectations
    - Acting Program Manager when Program Manager recently went on sabbatical

    Afterpay Touch Group is a $9 billion ASX listed global retail payment services company.

  2. -
    Agile | Kanban | Team Leader | Manager | Coach, John Carey Consulting

    Current consulting areas include:-
    - Agile and Lean Software Development Practices
    - Team Leadership, Coaching and Empowerment
    - Mentoring
    - Project Management and Predictive Methods and Practices

    Current Client
    - Afterpay Touch Group, a leading retail payment technology company (www.afterpay.com)

    Former clients
    - ITG, a global financial technology company (www.itg.com)
    - ITPMG, an Australian Project Management Services company (www.itpmg.com.au)

    Contract Management Services provided by
    - Entity Solutions Services Pty Ltd (www.entitysolutions.com.au)

  3. -
    Project Manager, Computershare Technology Services

    Worked in the Global Development PMO on a wide variety of projects. For each of these projects, I was responsible for managing risks and issues, scheduling, managing the team, controlling scope, lodging change controls to the governance committee, controlling budget, procurement, status reports, chairing weekly meetings, writing minutes, vendor management as appropriate, stakeholder management and finally facilitating the post implementation reviews.

    Computershare is an AU$10 billion ASX listed global financial services company.

  4. -
    Project Manager, Computershare Communications Services

    Worked in the Computershare Communication Services PMO on a select number of projects. For these projects, I was responsible for managing risks and issues, scheduling, managing the team, controlling scope, lodging change controls to the governance committee, controlling budget, procurement, status reports, chairing weekly meetings, vendor management as appropriate, and stakeholder management.

    Computershare is an AU$10 billion ASX listed global financial services company.

  5. -
    Application Middleware Support Manager, Computershare Technology Services

    Led team responsible for 2nd level support of Application Middleware products: COSMOS Investor, COSMOS Company, and Enterprise Service Bus (ESB)

    Highlight was managing the COSMOS Investor and COSMOS Company SOS company data migrations for BONYM - see link

    Computershare is an AU$10 billion ASX listed global financial services company.

  6. -
    Project Manager and Support Manager, Computershare Technology Services

    Managed COSMOS Investor Releases as well as lead support team for COSMOS Investor and COSMOS Company.

    Computershare is an AU$10 billion ASX listed global financial services company.

  7. -
    Technical Team Leader, Computershare Technology Services

    Lead the COSMOS Investor software developers and development support team.

    Computershare is an AU$10 billion ASX listed global financial services company

  8. -
    IT Consultant, ITG Asia Pacific

    Worked on a variety of projects at the direction of the Head of Technology.

    ITG Inc is a US$690 million global financial technology company that helps leading brokers and asset managers improve returns for investors around the world.

  9. -
    Project Manager, ITPMG

    Project Manager for successful $250,000 refit and expansion of Department of Sustainability and Environment (DSE) IT operations offices on behalf of the ASX.

  10. -
    Head of Technology, ITG Asia Pacific

    Responsible for Information Technology development and infrastructure, and their budgets, for ITG Asia Pacific, and its offices in Hong Kong, Sydney and Melbourne. This included setting up a green fields office in Hong Kong and working closely with HK General Manager that as a result wrote me a glowing reference letter.

    ITG Inc is a US$690 million global financial technology company that helps leading brokers and asset managers improve returns for investors around the world.

  11. Year 2000 Rollover
  12. -
    IT Manager, ITG Australia

    Responsible for IT development and infrastructure, and their budgets, for ITG Australia, which moved from being a member of BBY Group to full ownership by ITG. This included Sydney CBD office a successful relocation to the Gateway building over a weekend.

    ITG Inc is a US$690 million global financial technology company that helps leading brokers and asset managers improve returns for investors around the world.

  13. -
    IT Operations Manager, ITG Australia

    Founding Employee. Responsible for IT infrastructure and problem management for ITG Australia from start up. ITG Australia was founded as a joint venture between BBY Group and US based ITG Inc.

    ITG Inc is a US$690 million global financial technology company that helps leading brokers and asset managers improve returns for investors around the world.

  14. -
    Senior Software Engineer, BBY

    Maintained and developed various dealing products and systems for an agile stockbroking firm.

  15. -
    Project Leader, Labtam

    Responsible for initiating a R&D contract with Kodak. Lead a small team which assisted in the design and development of software to manage the Kodak Optical storage system.

  16. -
    Senior Systems Programmer, Labtam

    Responsible for porting and writing X-Terminal system software - see link below.

  17. -
    Software Engineer, Webster Computer Corporation

    Responsible for fault diagnosis and maintenance of Webster Disk controller firmware.

  18. -
    UNIX Systems Administrator, Monash University

    System Administrator and Support Programmer for University Computer Centre.

  19. -
    Junior UNIX Systems Administrator, Monash Universiry

    Junior System Administrator and Support Programmer for Computer Science Department.

  20. -
    Bachelor of Science (Honors) , Monash University

    Majoring in Computer Science 

Proudest Accomplishment

Building the capability of my teams and myself

Experience Highlights

  • Global Development PMO Project Manager at Computershare
    SUCCESSFULLY MANAGING A Portfolio OF PROJECTS
  • Application Middleware Support Manager at Computershare
    LEADING OF ONE OF THE TEAMS DELIVERING THE BONYM MIGRATION
  • Product Project and Support Manager at Computershare
    SUCCESSFULLY DELIVERED MANY SIGNIFICANT PRODUCT RELEASES
  • IT Manager at ITG Australia and Head of Technology at ITG Asia Pacific
    Managing aND BUILDING THE ICT CAPABILITY AND TEAM DURING STARTUP AND EARLY GROWTH PHASE OF COMPANY
  • Senior Member of the Labtam Xengine Team
    PORTED OperaTinG SYSTEM AND KERNEL, As well as WRITING SYSTEMS SoFTWARE FOR THE LABTAM XENGINE

Education Highlights

  • Graduate Diploma of Applied Finance and Investment
    seCURITIES INSTITUTE OF AUSTRALIA
  • Diploma of Management
    AUSTRALIA INSTITUTE OF MANAGEMENT
  • Bachelor of Science Honors majoring in Computer Science
    MONASH UNIVERSITY
  • Advanced Certified Scrum Master (A-CSM)
    SCRUM ALLIANCE
  • Kanban Management Professional (KMP I and KMP II)
    Lean Kanban University (ELABOR8 and EVOGILITY)
  • Management 3.0
    ELABOR8 ACADEMY
  • Project Management Professional (PMP) 2004-2014
    Project Management Institute (PMI)

Causes

  • Amnesty
  • Opportunity International
  • Greenfleet
  • Sugar Free September
  • Variety Club Childrens Christmas Party Volunteer

Interests

  • Lean, Agile, and Systems Thinking
  • Software Product Development
  • Science & Technology
  • Finance
  • Education

Skills

  • AGILE SOFTWARE DEVELOPMENT
  • KANBAN
  • LeaderSHIP
  • TEAM & PEOPLE MANAGEMENT
  • ProBLEM SOLVING
  • PEOPLE & TASK FOCUS
  • SOFTWare PRODUCT development
  • COMPLEX COMPUTER SYSTEMS
  • MICROSOFT OFFICE + Project
  • ATLASSIAN JIRA AND CONFLUENCE
  • Project Management

Questions & Answers

Why did you choose your profession?
During my undergraduate studies I became fascinated by Information Technology, and started my career as an ICT specialist. I became passionate about managing IT projects after attending a Rob Thomsett Project Management workshop and went on to manage many projects successfully during my career. More recently I was inspired by my former manager, Peter Trotman, to take another look at Agile and have not looked back.
Who are your main influences?
  • Rob Thomsett, Extreme/Agile Project Management guru
  • Computershare L&D Team and Jurgen Appelo, Leadership and Management
  • Paul Clitheroe and Scott Pape, Personal Finance gurus
  • Warren Buffet and Burton G. Malkiel Investment gurus
  • Carl Sagan and Brian Cox, Science gurus
  • Dr. Ken McDonell, Unix, SQL, and performance guru
  • Prof. Margaret Jollands, Educator and all round guru
  • David Marquet, Leadership guru
Describe your greatest career accomplishment.

I have achieved many great things with my teams and colleagues over my career. However, my greatest accomplishment would be, being able to adapt in constantly changing business and technology environment, and learning new things and growing.
What tools do you use?
  • LinkedIn Premium and Workfolio
  • Atlassian Trello, Jira and Confluence
  • Microsoft Office and Project
  • Microsoft Windows 10
  • Google Search and Tools
  • Android Phones
  • Kindle
What are you working on right now?
  • Looking for an opportunity to assist my next client
  • Continuously improving my Agile and Lean knowledge and capability
  • Improving my golf game and leaning important lessons about improvement in general
What are your long-term goals?
  • Becoming a respected Agile and Lean practitioner and leader
  • Helping my family on their life's journey

Videos

Files

Location

Melbourne, Australia

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